Business Analyst (Telco area)

Warsaw, Wroclaw, Poznan, Lodz, 100% remote

Shape your career with Enxoo!

Here at Enxoo, we say our middle name is ‘growth’, and there are many reasons for that 🙂 We work together with Salesforce to offer our clients the most innovative solutions available on the market. We support companies in their relations with customers, partners and employees, providing advice and software that increases sales, facilitates achieving business goals and encourages business growth.
You will be working mainly with telecommunications companies. It would be great if you shared your experience with us. 
What you’ll be doing:
  • Working directly with our  international clients
  • Collecting business requirements and decomposing them into backlog elements
  • Defining user stories implementation design and acceptance criteria
  • Analyzing market and client demands to define functional enablement
  • Mapping client requirements to existing functionalities and components  to leverage reusability
  • Analyzing business processes and/or technology solutions to define gaps and optimization opportunities
  • Reading, evaluating and interpreting schematics, diagrams and maps.
  • Analyzing current workflows and identifying opportunities for improvement.
  • Working in a scrum team on changing the requirements into solutions based on Salesforce
  • Identifying  business problems/opportunities and proposing solutions
What will you need?
  • Minimum 2 years of experience as an business/technical analyst  or consultant in telecom company
  • Exposure to telco  business areas like quoting, offering,  order management, billing, pricing, product lifecycle management etc.
  • Familiarity with the techniques of collecting and decomposing business requirements
  • Knowledge of at least one CRM solution like Salesforce/Siebel/Netcracker/Oracle and other similar would be an added advantage
  • Ability to design business software, taking into consideration process diagrams and data models and capability map
  • Experience in requirements management and gap definition, process design, business analytics or telco technology design
  • Ability to prepare IT system documentation
  • Experience with Scrum-type teamwork 
  • Motivation to develop your skills with Salesforce
  • Good command of English (at least B2)
  • Good Communication Skills and ability to collaborate directly with client counterparts
  • Business Analyst/Product Owner certificate will be a plus
What we offer:
  • Possibility to work completely remotely – till the end of Covid19
  • Possibility to work completely remotely/hybrid after Covid19 – we are open to discussions what kind of work system do you prefer 🙂
  • Elastic forms of employment: permanent contract or B2B
  • You can also (after Covid19) work from our modern office in Warsaw, which is located in the very center of Warsaw, we have there:
    – Shower, so that you can come to work by bike or straight from the gym
    – A kitchen combined with a dining room and a relaxation area
    – Friendly openspace, but also separate rooms
  • Work on any equipment (including your own) – we provide a budget
  • One-time financial bonus for remote work to prepare your Home Office
  • 2 Certificates per year, you can choose: Salesforce, PSM I-II, Business Analysts Professional Certificates, PSPO
  • Flexible working hours – the possibility of starting work from 8:00 am to 10:00 am – it all depends on your individual arrangements with your team
  • Creating individual development paths – we will help you create your own path that you can develop yourself freely and achieve your goals
  • Salary adequate to your skills
  • Opportunity to become for example Product Owner or Scrum Master
  • Non-wage benefits such as private health care, sport card, life insurance, Nais Employee Benefit System
Visit our Facebook, LinkedIn or Instagram profiles.
We look forward to hearing from you.

Also we recommend you to see our webinars dedicated IT:

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