Telecom BSS Delivery Lead (Customer Executive)

Warsaw Wroclaw, Poznan, Lodz, 100% remote

Shape your career with Enxoo!

Here at Enxoo, we say our middle name is ‘growth’, and there are many reasons for that. We work together with Salesforce to offer our clients the most innovative solutions available on the market. We support companies in their relations with customers, partners, and employees, providing advice and software that increases sales, facilitates achieving business goals, and encourages business growth.

We are seeking a dedicated and experienced team member to help us in delivering projects in outstanding customer-oriented quality.

What you’ll be doing:

You’ll cooperate with a few scrum teams, product owners, and solution architects to take care of building relationships, delivering projects, and exploring new opportunities with selected accounts.

You’ll be responsible for 1-3 accounts, for whom you’ll be responsible for:

Setting up a vision for your existing customers, including roadmap planning for identified projects and defining an account plan for the future.
Delivering cloud BSS/OSS (http://bit.ly/enxoo-for-comms) solutions and helping our clients grow their business.
Identifying & ensuring fulfillment of the project’s business objectives & success criteria.
Identifying and executing efficiency growth initiatives together with scrum teams.

What you’ll need:

+10 years of experience in delivering software projects (including +3 years as a consulting manager, project manager, product owner, scrum master, or similar).
Very good business understanding and project delivery experience for telecoms in selected areas like CRM, CPQ, Order Management, Billing or OSS.
Experience with working in fast-paced digital environments, along with a well-rounded understanding of product and proposition development.
Experience in working with agile teams in CI/CD environments.
Well-developed analytical skills, and the ability to provide clarity to complex issues and synthesize large amounts of information.
An ability to inspire teams to deliver to a high standard in a suitable time frame.
Understanding team strengths, and the ability to coach and develop others.

What we offer:

Working at Enxoo will give you many opportunities to participate in interesting, international projects and events. You’ll get to work with great clients, the newest technological solutions and becoming a member of Salesorce technology Ohana and Salesforce Trailblazer. It’s also a chance to join an awesome team, who works and jokes together. We value sharing our knowledge and helping each other, and to make sure we all get along splendidly, we organize team-building meetings and retreats. And last but not least, we offer various employee benefits (private health care, life insurance, a sports card and Salesforce certificates).

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