Śniadanie biznesowe "AI and Hypersonalization in Marketing and Customer Service"
Transform the Telco middle office with purpose-built product for Communications Service Providers
The communications industry is one of the most difficult to model. That’s why choosing a knowledgeable partner as well as the right tooling are essential components for successful transformation.
Czy zmagasz się z poniższymi wyzwaniami …
Complex Quoting and Order Management
Managing and fulfilling complex service orders causes delays, errors, and customer dissatisfaction.
Siloed Data and Systems
Disparate systems and data silos hinder collaboration and prevent a unified view of customer information.
Customer Churn
High churn rates are driven by poor customer experiences, lack of personalization, and slow issue resolution.
Manual Processes
Reliance on manual, paper-based processes hinders overall operational efficiency.
Inflexibility in Product Innovation
Rigid legacy systems make it difficult to create, modify, and launch new products and services quickly
Revenue Leakage
Inaccurate billing and complex pricing models result in inefficiencies in the revenue management process.
Comms Digital Transformation – Accelerated!
Streamline customer interactions, manage complex orders, and deliver personalised experiences at scale.
Reduce operational costs, optimise service delivery, and enhance customer satisfaction thanks to built-in AI and automation tools.
Rozpocznij już dziś!
How Salesforce Communications Cloud can benefit your business?
Omnichannel Customer Engagement
Seamlessly integrate and manage customer interactions across multiple channels, ensuring a consistent and personalised experience.
Order and Service Management
Simplify complex order processes and service management with a unified platform supporting B2B and B2C operations.
AI-Driven Insights
Leverage AI and analytics to gain actionable insights, predict customer needs, and automate routine tasks
Enhanced Collaboration
Facilitate better communication and collaboration across departments with integrated workflows and real-time data sharing.
Scalable Architecture
Easily scale your operations to meet growing customer demands, with a flexible platform that evolves with your business needs.
Szybki wzrost efektywności:
28%
increase in customer satisfaction
40%
reduction in order processing time
18%
redukcja kosztów operacyjnych
26%
average revenue growth
Trusted by:
Krok 1.
Odkrywanie
Step 2.
Testowanie
Krok 3.
Wdrożenie
Krok 4.
Wsparcie
Krok 5.
Optymalizacja
Jak działamy?
Zwinne etapowe dostarczanie
Wierzymy, że tylko wczesne i częste dostarczanie oprogramowania klientowi minimalizuje ryzyko i ujawnia prawdziwą moc podejścia Agile.
Do you want to talk about Salesforce Communications Cloud and learn more?
Zarezerwuj bezpłatną konsultację z naszym ekspertem!
