{"id":4425,"date":"2024-02-21T12:07:12","date_gmt":"2024-02-21T11:07:12","guid":{"rendered":"https:\/\/enxoo.com\/?post_type=cpt_cs_stories&p=4425"},"modified":"2026-01-12T14:20:48","modified_gmt":"2026-01-12T13:20:48","slug":"customer-success-story-hgc-global-communications","status":"publish","type":"cpt_cs_stories","link":"https:\/\/enxoo.com\/pl\/customers-stories\/customer-success-story-hgc-global-communications\/","title":{"rendered":"HGC usprawnia cykl od pozyskania leadu do zako\u0144czenia transakcji"},"content":{"rendered":"\n
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HGC streamlines lead-to-cash cycle of its international carrier business<\/h1>\n\n\n\n

HGC collaborates with Enxoo to accelerate digital transformation and deliver better customer experience.<\/p>\n\n\n\n

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READ CUSTOMER REFERENCES<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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\n\"\"\"Abstract\n<\/figure>\n\n\n\n
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About Client<\/a><\/p>\n<\/div>\n\n\n\n

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The Challenge<\/a><\/p>\n<\/div>\n\n\n\n

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Products Used<\/a><\/p>\n<\/div>\n\n\n\n

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The Solution<\/a><\/p>\n<\/div>\n\n\n\n

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The Results<\/a><\/p>\n<\/div>\n\n\n\n

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Other Stories<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\"HGC<\/a><\/figure>\n<\/div>\n\n\n\n
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About Client<\/strong><\/h2>\n\n\n\n

HGC <\/a>is a leading Hong Kong and international fixed-line operator.<\/strong> The company provides telecom infrastructure services to other operators and full-fledged telecom, data center services as well as ICT solutions and broadband services<\/strong> for local, overseas, corporate, and mass markets.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The Challenge<\/strong> <\/h2>\n\n\n\n

HGC recognized the need to automate the lead-to-order cycle of its international carrier business<\/strong>, which was manual, paper-based, and inefficient.<\/p>\n\n\n\n

HGC lacked operational visibility and a full customer view due to organizational silos and complex communication- specific processes<\/strong>.<\/p>\n\n\n\n

The vendor management process was not fully automated<\/strong> and therefore time-consuming, generating additional overheads.<\/p>\n\n\n\n

HGC needed a solution that had to align with its Corporate digital strategy, focusing on open platforms with flexible services that can be reused and deployed quickly<\/strong>.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Products Used<\/strong><\/h2>\n\n\n\n