{"id":2494,"date":"2021-09-21T16:24:00","date_gmt":"2021-09-21T14:24:00","guid":{"rendered":"https:\/\/webtest.enxoo.com\/?post_type=cpt_press&p=2494"},"modified":"2024-06-12T18:39:29","modified_gmt":"2024-06-12T16:39:29","slug":"upp-selects-enxoo-to-deploy-a-cloud-based-bss-solution-that-puts-customers-in-control-of-their-next-level-broadband","status":"publish","type":"cpt_press","link":"https:\/\/enxoo.com\/pl\/press-notes\/upp-selects-enxoo-to-deploy-a-cloud-based-bss-solution-that-puts-customers-in-control-of-their-next-level-broadband\/","title":{"rendered":"Upp Selects Enxoo to Deploy a Cloud-based BSS solution that Puts Customers in Control of Their Next Level Broadband"},"content":{"rendered":"
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Enxoo zautomatyzowa\u0142o, zintegrowa\u0142o i upro\u015bci\u0142o procesy back-endowe, aby wesprze\u0107 wart 1 miliard funt\u00f3w projekt Upp dotycz\u0105cy wdro\u017cenia \u015bwiat\u0142owodu do ponad 1 miliona lokali we wschodniej Anglii.<\/strong><\/p>\n\n\n\n

Warsaw, Poland; London, UK \u2013 21 September 2021 \u2013 Enxoo, a Salesforce partner and leading provider of telecom-specific digital transformation solutions, has been selected by Upp, a new UK Fibre-to-the-Home (FTTH) provider rolling out next level broadband, to deliver its cloud-based BSS solution \u2018Enxoo for Communications\u2019. Enxoo also delivered the front and back-end development of Upp.com, a fully responsive, mobile-ready website that captures data from visitors and customers directly in the BSS. The website features an innovative customer portal for self-service, troubleshooting, billing, and FAQs for the customer.  <\/p>\n\n\n\n

Upp\u2019s consumer and business customers benefit from Web-to-Lead and Web-to-Order functionality on its website. Through Upp.com customers can check service availability, buy products, upgrade their packages and make or change appointments with service engineers. The seamless integration of Enxoo for Communications with various Salesforce platforms, ERP and other systems provides Upp with a fully automated Lead-to-Cash cycle with zero-touch processes, ensuring full data transparency, operational visibility and efficiency.<\/p>\n\n\n\n

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Upp has made a commitment to customers that will differentiate its offering and deliver seamless experiences. In less than six months, we developed and delivered a solution that has an immediate impact on how customers engage with Upp. We\u2019re seeing a growing number of FTTH providers recognise the opportunity to automate their sales, marketing and back-office processes. They\u2019re putting fibre in the ground but also streamlining how customers consume their products.<\/em><\/p>Artur Ostrowski, Chief Commercial Officer at Enxoo<\/cite><\/blockquote><\/figure>\n\n\n\n

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Upp is a new FTTH operator in the UK with plans to invest \u00a31 billion to roll-out a full fibre network to more than 1 million premises by 2025 in eastern England. Upp has support from investment group LetterOne and is deploying its own regional fibre backhaul networks to capitalise on the growing demand for ultrafast broadband in underserved towns and communities. <\/p>\n\n\n\n

We started Upp at the beginning of 2021 and went live with the Enxoo-delivered Salesforce solution six months later \u2013 all accomplished without a single meeting in-person. That is a remarkable pace and a testament to Enxoo\u2019s highly skilled team. They are as enthusiastic to be part of our project and our ambitions as we are.<\/em><\/p> Alex Marshall, Co-Founder and CTIO at Upp<\/cite><\/blockquote><\/figure>\n\n\n\n

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Enxoo\u2019s BSS solution is built on the Salesforce platform and features a Product Catalogue, CPQ, Order Management and Service Assurance. The BSS interacts with the website where customers are able to check the availability of services, buy products and manage services. The Enxoo solution is API-ready and will enable seamless communication with UPP\u2019s partners and suppliers.<\/p>\n\n\n\n

About Upp<\/strong><\/p>\n\n\n\n

Founded in early 2021, Upp is a newcomer to the UK telecoms market, offering next level broadband to consumers and local businesses in underserved towns and areas across the East of England. Upp\u2019s full-fibre network was designed as a Multi Service Network (MNC), capable of providing a range of services including broadband, voice, leased lines and dark fibre services. Upp\u2019s full-fibre Fibre-To-The-Premise (FTTP) network is used to compete with well-established providers such as Openreach, and new entrants on an end-to-end basis. <\/p>\n\n\n\n

O Enxoo<\/strong><\/p>\n\n\n\n

Enxoo provides telecommunications-specific digital transformation solutions based on Salesforce technology. As one of the fastest growing independent Salesforce partners since 2012, Enxoo\u2019s mission is to provide a combination of solutions and consulting services to optimize sales cycles, support growth & revenue, and improve operational processes.<\/p>\n\n\n\n

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