{"id":10030,"date":"2025-07-30T08:40:23","date_gmt":"2025-07-30T06:40:23","guid":{"rendered":"https:\/\/enxoo.com\/?p=10030"},"modified":"2025-11-18T09:36:35","modified_gmt":"2025-11-18T08:36:35","slug":"will-e-leasing-solve-all-the-industrys-problems-i-dont-think-so","status":"publish","type":"post","link":"https:\/\/enxoo.com\/pl\/will-e-leasing-solve-all-the-industrys-problems-i-dont-think-so\/","title":{"rendered":"E-leasing rozwi\u0105\u017ce wszystkie problemy bran\u017cy? Nie s\u0105dz\u0119\u2026"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong><em>\u201eNie polecam. Leasing drogi i za wszystko naliczaj\u0105 dodatkowe op\u0142aty. Na rozmow\u0119 z konsultantem czeka\u0142am a\u017c 60 minut\u201d \u2013 <\/em>taka opinia mo\u017ce zaskakiwa\u0107 w czasach, gdy mObywatel  sta\u0142 si\u0119 standardem, a procesy leasingowe teoretycznie mia\u0142y by\u0107 szybkie i wygodne. Tymczasem wielu klient\u00f3w nadal zmaga si\u0119 z powolnymi procedurami, r\u0119cznym przeklejaniem danych i nieko\u0144cz\u0105c\u0105 si\u0119 wymian\u0105 e\u2011maili. To pokazuje, \u017ce cho\u0107 cyfryzacja dotar\u0142a do pierwszej linii kontaktu z klientem, zaplecze operacyjne wci\u0105\u017c tkwi w erze papieru i r\u0119cznej pracy, tworz\u0105c kosztowne w\u0105skie gard\u0142a dla firm i ich zespo\u0142\u00f3w.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-digital-facade-or-real-change\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-palette-color-2-color\">Cyfrowa fasada czy realna zmiana?<\/mark><\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Na pierwszy rzut oka procesy wygl\u0105daj\u0105 nowocze\u015bnie, szczeg\u00f3lnie po wdro\u017ceniu zmian dopuszczonych przez deregulacj\u0119 \u201ce-leasing\u201d \u2013 umow\u0119 mo\u017cna podpisa\u0107 online, dokumenty przes\u0142a\u0107 przez formularz czy \u015bledzi\u0107 status aplikacji.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Jednak w praktyce cyfryzacja cz\u0119sto ko\u0144czy si\u0119 na pozorach. Klient widzi nowy interfejs, ale procesy \u201epod spodem\u201d nadal opieraj\u0105 si\u0119 na r\u0119cznym kopiowaniu danych, przesy\u0142aniu plik\u00f3w PDF i braku automatycznych integracji.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">W efekcie nawet proste dzia\u0142ania, takie jak: sprawdzenie zapis\u00f3w umowy, identyfikacja i weryfikacja to\u017csamo\u015bci klienta (KYC) czy  uzyskanie stosownych zg\u00f3d z dzia\u0142u prawnego, potrafi\u0105 trwa\u0107 zbyt d\u0142ugo, generuj\u0105c koszty i frustracj\u0119 po obu stronach.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Doradcy wprowadzaj\u0105 dane manualnie<\/strong>, niekiedy <strong>dla setek tysi\u0119cy zlece\u0144<\/strong>, uzupe\u0142niaj\u0105c kolejne zgody: dotycz\u0105ce ceny, prowizji, parametr\u00f3w umowy, KYC, czy stawek amortyzacyjnych. A to przecie\u017c powtarzalna praca, kt\u00f3ra powinna zosta\u0107 zautomatyzowana. Wystarczy wdro\u017cy\u0107 inteligentnego agenta, kt\u00f3ry wi\u0119kszo\u015b\u0107 dzia\u0142a\u0144 wykona sam, a tylko w wyj\u0105tkowych przypadkach dopyta doradc\u0119 o brakuj\u0105ce informacje. Takie podej\u015bcie znacz\u0105co skr\u00f3ci procesy i realnie odci\u0105\u017cy zespo\u0142y sprzeda\u017cowe.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Co wi\u0119cej, kluczowe etapy,  jak uzupe\u0142nienie danych, wyb\u00f3r oferty czy akceptacja warunk\u00f3w, mo\u017cna przenie\u015b\u0107 do kana\u0142\u00f3w samoobs\u0142ugowych, dost\u0119pnych dla klienta 24\/7. Dzi\u0119ki temu handlowcy b\u0119d\u0105 mogli si\u0119  skupi\u0107 na klientach, kt\u00f3rzy naprawd\u0119 potrzebuj\u0105 ich wsparcia, zamiast odpowiada\u0107 na pytania, kt\u00f3re mo\u017cna  rozwi\u0105za\u0107 samodzielnie w prostym, intuicyjnym portalu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-the-reports-don-t-lie-the-cost-of-missing-automation\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-palette-color-2-color\">Raporty nie k\u0142ami\u0105: kosztowny brak automatyzacji<\/mark><\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Jak wskazuje Zwi\u0105zek Polskiego Leasingu w raporcie \u201eLeasing na \u015bcie\u017cce transformacji\u201d, Polska jest dzi\u015b <strong>pi\u0105tym rynkiem leasingowym w Europie<\/strong>. Mimo tej skali tylko <a href=\"https:\/\/www.leasing.org.pl\/Cyfryzacja%2Bi%2Bnowe%2Bwyzwania%2Bw%2Bleasingu?utm_source=chatgpt.com\">39\u202f% um\u00f3w zawieranych jest elektronicznie<\/a>. Dodatkowo, jak pokazuj\u0105 inne badania rynkowe, a\u017c 21,8\u202f% klient\u00f3w skar\u017cy si\u0119 na <strong>zbyt d\u0142ugi i skomplikowany proces.<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Brak automatyzacji ma swoj\u0105 cen\u0119.<\/strong> To op\u00f3\u017anione decyzje, dubluj\u0105ce si\u0119 zadania, marnowany czas pracy zespo\u0142\u00f3w i utracone szanse sprzeda\u017cowe. Gdy ka\u017cdy etap procesu wymaga manualnej interwencji, a informacje przekazywane s\u0105 z op\u00f3\u017anieniem lub wcale, firma zamiast rozwija\u0107 si\u0119 - tkwi w operacyjnej rutynie. Koszty rosn\u0105, mo\u017cliwo\u015bci skalowania biznesu malej\u0105, a <strong>na ko\u0144cu tej drogi czeka klient - zniecierpliwiony i gotowy odej\u015b\u0107 do konkurencji.<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">We\u017amy przyk\u0142ad pracy doradcy. Wprowadzenie jednego wniosku leasingowego do systemu \u2013 \u0142\u0105cznie z danymi KYC, zgodami na cen\u0119 i prowizj\u0119, parametrami umowy \u2013 mo\u017ce zaj\u0105\u0107 \u015brednio 15 minut. Nawet w \u015bredniej instytucji, kt\u00f3ra rocznie obs\u0142uguje np. 20\u202f000 takich wniosk\u00f3w, daje to <strong>ponad 5\u202f000 roboczogodzin, czyli 2,5 etatu \u2013 bez przerw na kaw\u0119, toalet\u0119 i lunch.<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">A to tylko czubek g\u00f3ry lodowej \u2013 jedno z wielu r\u0119cznie wykonywanych zada\u0144, kt\u00f3re mo\u017cna \u0142atwo zautomatyzowa\u0107.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-how-to-break-barriers-and-accelerate-processes\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-palette-color-2-color\">Jak prze\u0142ama\u0107 bariery i przyspieszy\u0107 procesy?<\/mark><\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Nowoczesne podej\u015bcie do cyfryzacji pozwala:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Skr\u00f3ci\u0107 czas onboardingu z kilku dni do kilkunastu minut.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Obni\u017cy\u0107 koszt obs\u0142ugi nawet o 30\u202f% dzi\u0119ki automatyzacji proces\u00f3w.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Uzyska\u0107 pe\u0142ny widok klienta 360\u00b0, kt\u00f3ry u\u0142atwia zarz\u0105dzanie relacjami i otwiera nowe mo\u017cliwo\u015bci sprzeda\u017cowe.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Zapewni\u0107 zgodno\u015b\u0107 z regulacjami dzi\u0119ki centralnemu repozytorium dokument\u00f3w.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Takie efekty s\u0105 w zasi\u0119gu r\u0119ki \u2013 bez konieczno\u015bci projektowania wszystkiego od zera. Salesforce Financial Services Cloud to platforma stworzona z my\u015bl\u0105 o instytucjach finansowych, kt\u00f3ra oferuje gotowe modu\u0142y do obs\u0142ugi onboardingu, identyfikacji i weryfikacji to\u017csamo\u015bci (KYC), raportowania i zarz\u0105dzania dokumentami. Wiele kluczowych proces\u00f3w dzia\u0142a natychmiast po wdro\u017ceniu, bez potrzeby wielomiesi\u0119cznej konfiguracji.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Platforma ma wbudowan\u0105 warstw\u0119 inteligentnej automatyzacji.  W praktyce oznacza to, \u017ce sztuczna inteligencja odczytuje dokumenty, podpowiada handlowcom najlepsze kolejne kroki, monitoruje satysfakcj\u0119 klienta i u\u0142atwia dost\u0119p do wiedzy. Widok 360\u00b0 pozwala nie tylko lepiej obs\u0142ugiwa\u0107 klient\u00f3w, ale te\u017c zidentyfikowa\u0107 realne szanse sprzeda\u017cowe.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-digitalization-that-works\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-palette-color-2-color\">Cyfryzacja, kt\u00f3ra naprawd\u0119 dzia\u0142a<\/mark><\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">W Enxoo pomagamy firmom przej\u015b\u0107 od fragmentarycznych oznak cyfryzacji do sp\u00f3jnego, w pe\u0142ni zintegrowanego procesu. Dzi\u0119ki temu czas finalizacji kontrakt\u00f3w skraca si\u0119 z dni do godzin, a koszty operacyjne malej\u0105. Dodatkowo wspieramy firmy w zwi\u0119kszaniu ich przychod\u00f3w dzi\u0119ki mo\u017cliwo\u015bciom cross\u2011sell i up\u2011sell, opartym na pe\u0142nym 360\u00b0 widoku klienta i automatyzacji kluczowych proces\u00f3w. Zespo\u0142y klienta mog\u0105 w ten spos\u00f3b  skoncentrowa\u0107 si\u0119 na dzia\u0142aniach, kt\u00f3re buduj\u0105 realn\u0105 warto\u015b\u0107 biznesow\u0105.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Jeste\u015bmy partnerem Salesforce od 2012 roku. Oferujemy gotowe rozwi\u0105zania oparte na tej technologii, zaprojektowane z my\u015bl\u0105 o potrzebach sektora finansowego i  wzbogacone o nasze akceleratory. Dzi\u0119ki temu wdro\u017cenie przebiega szybko i przewidywalnie, bez potrzeby tworzenia wszystkiego od podstaw ani wielomiesi\u0119cznej konfiguracji.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Nasz zesp\u00f3\u0142 tworz\u0105 eksperci, kt\u00f3rzy przez lata pracowali po stronie instytucji finansowych, dlatego doskonale rozumiemy realia bran\u017cy i potrafimy wskaza\u0107 obszary, w kt\u00f3rych cyfryzacja daje najwi\u0119kszy efekt. <br><br><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-palette-color-2-color\">Chcesz zobaczy\u0107, jak wygl\u0105da proces zaprojektowany z my\u015bl\u0105 o efektywno\u015bci i skali?<\/mark><\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-schedule-a-free-consultation-with-our-expert-jakub-weber-to-explore-tailored-solutions-for-your-business\"><strong>Um\u00f3w bezp\u0142atn\u0105 konsultacj\u0119 z naszym ekspertem - Jakubem Weberem<\/strong>, aby pozna\u0107 rozwi\u0105zania dopasowane do potrzeb Twojej firmy!<br><\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-19a0d443 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0;flex-basis:60%\">\n\n\n<\/p>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/www2.enxoo.com\/l\/327151\/2024-05-24\/7jg825\" width=\"100%\" height=\"100%\" type=\"text\/html\" frameborder=\"0\" allowtransparency=\"true\" style=\"border: 0\" id=\"consultationiframe\"><\/iframe>\n<script>\n    window.addEventListener('message', function(e) {\n        const iframe = document.getElementById('consultationiframe');\n        \/\/ Verifying message origin\n        if (e.origin === 'https:\/\/www2.enxoo.com' && e.data.isContactForm === true) {\n        iframe.style.height = e.data.height + 'px';\n        }\n    });\n<\/script>\n\n\n<p>\n\n\n\n<script>\n\twindow.dataLayer = window.dataLayer || [];\n\twindow.addEventListener (\"message\", function (event) {\n\t\t if (event.data.sendToGA) {\n\t\t \tlet eventName = event.data.eventName;\n            let formName = event.data.formName;\n\t\t\tdataLayer.push({\n                'event': eventName, \n                'formName': formName\n            });\n\t\t}\n\t}, false);\n<\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-c3751f7e wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer spacer-hidden-mobile\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1448\" height=\"1586\" src=\"https:\/\/enxoo.com\/wp-content\/uploads\/2025\/01\/Jakub-Weber-Enxoo-1.png\" alt=\"\" class=\"wp-image-8350\" style=\"width:auto;height:250px\" srcset=\"https:\/\/enxoo.com\/wp-content\/uploads\/2025\/01\/Jakub-Weber-Enxoo-1.png 1448w, https:\/\/enxoo.com\/wp-content\/uploads\/2025\/01\/Jakub-Weber-Enxoo-1-274x300.png 274w, https:\/\/enxoo.com\/wp-content\/uploads\/2025\/01\/Jakub-Weber-Enxoo-1-935x1024.png 935w, https:\/\/enxoo.com\/wp-content\/uploads\/2025\/01\/Jakub-Weber-Enxoo-1-768x841.png 768w, https:\/\/enxoo.com\/wp-content\/uploads\/2025\/01\/Jakub-Weber-Enxoo-1-1402x1536.png 1402w, https:\/\/enxoo.com\/wp-content\/uploads\/2025\/01\/Jakub-Weber-Enxoo-1-11x12.png 11w\" sizes=\"auto, (max-width: 1448px) 100vw, 1448px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-898dd879 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Jakub Weber<\/strong><br>Head of<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Financial Services Business Line<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"mailto:jakub.weber@enxoo.com\" target=\"_blank\" rel=\"noreferrer noopener\">jakub.weber<\/a><a href=\"mailto:krystian.drozd@enxoo.com\" target=\"_blank\" rel=\"noreferrer noopener\">@enxoo.com<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>&#8220;I don\u2019t recommend it. Leasing is expensive, and they charge extra fees for everything. I waited as long as 60 minutes to speak to a consultant.&#8221; \u2013 such a review might come as a surprise in an era where mObywatel has become the norm, and leasing processes were supposed to be fast and convenient. Yet [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":10033,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[122,179],"tags":[],"class_list":["post-10030","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","category-finance"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Will E-leasing Solve All the Industry\u2019s Problems? I Don\u2019t Think So\u2026 - Enxoo<\/title>\n<meta name=\"description\" content=\"Manual tasks, delays, and customer frustration still plague leasing. See how to overcome it with smart automation and Salesforce tools.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enxoo.com\/pl\/will-e-leasing-solve-all-the-industrys-problems-i-dont-think-so\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Will E-leasing Solve All the Industry\u2019s Problems? I Don\u2019t Think So\u2026\" \/>\n<meta property=\"og:description\" content=\"Manual tasks, delays, and customer frustration still plague leasing. 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