Śniadanie biznesowe "Can Data, AI, and Automation Boost Customer Service KPIs?"
Coastal Cloud and Enxoo announce strategic alliance to accelerate telecom industry digital transformation
Coastal Cloud, an award-winning Salesforce® Platinum Partner and Enxoo, a leading provider of telecommunications industry digital solutions, announce their partnership to address the North American wholesale and B2B communications carrier market.
Coastal Cloud’s extensive experience delivering digital transformation solutions for the communications sector combined with Enxoo’s advanced Lead-to-Cash and no-touch provisioning solution represents a powerful approach for wholesale and B2B service providers to streamline the complex process of quoting and delivering their services.
Enxoo for Communications (EFC), a fully native Salesforce® solution, is unique given its focus on simplifying the process of generating accurate quotations for wholesale customer solutions, enabling accurate and fast quotations for complex products, seamless service provisioning as well as automation of product management, order management, service assurance and billing. The backbone of the solution is based on a full-suite product catalog functionality featuring configurable products, pricing and approval rules with the central CPQ.
Coastal Cloud has enabled many organizations worldwide to digitally transform their business processes while migrating these functions to a single platform. The organization also enables customers to have a seamless experience from lead to receipt of payment.
With Coastal Cloud serving as the lead SI partner for Enxoo in the US and Canada, North American carriers now have a proven, comprehensive solution with US-based technical expertise ideally suited to meet the significant quote-to-cash challenge involved with delivering wholesale and b2b services.
O Enxoo
Enxoo is a provider of industry-specific digital transformation solutions built on Salesforce® technology. Since 2012, it has set itself apart as one of Salesforce®’s premier independent solution partners with deployments across much of Europe and Asia.
The Enxoo for Communications solution is designed to help increase revenue and sales performance for telecommunications companies by streamlining the lead-to-cash process – specifically for wholesale operations.
Enxoo also offers Skilo – a Salesforce®-based performance and employee management application applicable to every business. Enxoo’s primary goal is to enable the growth of our clients’ businesses by unleashing the full potential of their organization. Enxoo is headquartered in Warsaw, Poland, with offices in the Czech Republic, Germany and the USA.
For more information visit: www.enxoo.com
Enxoo
Tel: +48 22 115 1500
Email: contact@enxoo.com
About Coastal Cloud
Coastal Cloud is an award winning Salesforce® Platinum Partner with expert consulting in all clouds: Marketing, Sales, CPQ, Billing, Commerce, Service, Community, Customer Success, ERP, Finance & Accounting, Health Cloud, Government Cloud, Nonprofit Success Pack, Data and Integration Services.
They are industry experts in: Communications, Healthcare, Manufacturing, High Tech, Private Equity, Public Sector, Nonprofits and more.
Coastal Cloud delivers consulting services 100% onshore across a network of employees, many of which are located at delivery centers in Florida, Kentucky, Washington DC and Colorado.
For more information visit: www.coastalcloud.us
Coastal Cloud
Email: info@coastalcloud.us
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