CONNECTED BRITAIN 2025
The future of UK connectivity
24-25 September 2025 | ExCeL – London
Krystian Drozd
Head of Communications Business Line
w Enxoo
Ewa Jaśkowiak
Chief Commercial
Officer
w Enxoo
Sung Hyun Kwon
Business Development Representative
w Enxoo
From Growth → Scale → AI. Enxoo for FTTH.
Coverage ≠ Customers. Convert passed homes into customers, launch BSS in weeks, and reduce support tickets with AI agents.
Nasi eksperci są do Twojej dyspozycji
Meet our FTTx team for a focused 20‑minute session. Bring your KPIs — we’ll map concrete use cases and a weeks‑not‑years path to value.
Czy zmagasz się z poniższymi wyzwaniami?
MARKETING: Passed ≠ Paid
- You pass thousands of addresses, but too few become customers.
- Automate FTTH marketing on Salesforce: smart segments, journeys, A/B tests, and ready plays (movers, refer-a-friend, win-back, upgrade).
- You achieve: higher take-up, higher ARPU, lower CAC, and shorter lead-to-install.
Turn footprint into take‑up. Automate outreach. Grow revenue.
SERVICE: Slow Fixes ≠ Loyalty
- Customers wait on hold and must explain the issue again; slow fixes break the journey and increase churn.
- Turn on AI across the journey on Salesforce: self-service troubleshooting with real device and line context, automated plan changes and moves, proactive outage updates with live status, knowledge-grounded answers, and predictive care that self-heals.
- You achieve: lower churn, higher self-service resolution, higher first-contact resolution (FCR), lower average handle time (AHT), shorter time to resolve, and higher NPS.
Fix issues before customers notice.
SALES: Weeks ≠ Years
- If your BSS takes longer to launch than fibre to trench, you’ve got the wrong partner.
- Launch Lead to Cash on Salesforce: instant quotes by address, one-click order to install. No big bang IT.
- You achieve: quote-to-order in minutes, fewer reworks/order fallouts, shorter install lead time, faster time-to-value.
BSS that scales FTTH — fast. Built on Salesforce.
Schedule your meeting with our expert
Enxoo helps FTTH operators grow faster, scale operations, and move to zero-touch with AI. We lift take-up with Salesforce Marketing Automation, deliver an enterprise-grade Lead-to-Cash BSS fast, and deploy AI agents that cut cost-to-serve and boost NPS.
Szybki wzrost efektywności:
40%
wyższe wskaźniki rozwiązywania spraw
92%
zwiększona efektywność sprzedaży
90%
krótszy czas
tworzenia wiadomości e-mail
92%
krótsze przygotowanie do spotkań
Źródło: Salesforce
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