Pilot your FTTx Business Smoothly with Our Ready-to-Use Solution

Enxoo for FTTx aims to simplify and optimize ISP operations, making it easier to meet growing demands and deliver high-quality service. Shorten critical time-to-market and create zero-touch processes to improve CX!

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Missing Processes
& Integrations

Lack of standardized processes and integrations for service deployment, customer onboarding, causing inefficiencies and operational hurdles.

Outdated Digital Customer Journey

Developing modern strategies for customer acquisition, use & retention of digital channels, marketing, sales, tailored promotions.

Managing
Network Rollout

Challenges in fiber infrastructure construction and ensuring seamless connectivity in designated service areas.

Inflexible
Product Catalog

Creating a comprehensive product catalog that clearly outlines services, pricing, and package options for customers.

Robust Systems
Ready For Growth

Business systems are stitched together and are not ready for volume growth, which effectively hinders growth.

Regulatory
Compliance

Navigating complex telecom regulatory requirements and ensuring compliance with legal obligations.

Establish your FTTx business on
a solid foundation!

Enxoo for FTTx is a comprehensive, cloud-based solution prebuilt for fiber-based service providers covering all required B/OSS capabilities covering Lead to Order to Cash processes.

Start your journey today!

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A glimpse into solution architecture…

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Covering End-to-End FTTx capabilities

1. Customer acquisition

Marketing automation
Lead capture
Offer definition
Bundles & promotions
Serviceability check
Partner enablement
Configure/Price/Quote

2. Order Management

Order capture
Installation scheduling
Order Fulfillment
Field Service –
Installation Visit
Service Orchestration
(Auto-provisioning)

3. Billing & Settlement

Customer invoicing
Payments management

4. Customer
Care

Omni-channel
customer support
Chat / Call-Centers
Self-service
Network Trouble Ticketing
Customer Trouble Ticketing
Technician Visit

5. In-life
Service Management

Contract management
Service change requests (upgrades / downgrades)

Key benefits:

Reduce
Time-to-Market

Streamlined processes and predefined packages accelerate deployment.

Enhance
Customer Experience

Improved customer journey and service
management.

Improve
Efektywność
Operacyjna

Automation and standardization
simplify operations.

Achieve
Oszczędności
Kosztów

Optimized processes reduce costs and
increase profitability.

Gotowe do użycia akceleratory

Predefined FTTx products & processes

Set of predefined & preconfigured FTTx related products & processes to speed up the project design & implementations phases
Based on similar projects already delivered in FTTx subsegment
Future proof and following the industry standards like TMF

Partner Portal

Ready to use template for self-service portal for customers
Enables: verification of the offer at certain location, placing order and schedule activation appointment, raising a Customer Trouble Ticket on active service
Ability to view orders, services and tickets and their current processing status

Industry API Hub

Logical breakdown of Enxoo API Hub based on Mulesoft
4 abstraction layers including: Experience, Adapter, Process & System
Layers allow exposing APIs, formal validation, orchestration mechanisms handling, mapping MEF data model and more!

Enxoo MEF for Comms Clouds

Mapping layer built on Mulesoft platform providing MEF/TMF standards adoption
Adding on top partner enablement capability

Billing & Invoicing

Crucial element enabling monetizing business
Light solution providing critical capabilities regarding Billing & Invoicing
Solution enables: Billing profile management, Automation of billing runs, Revenue collection & more!