Agentforce World Tour Warsaw

20 May 2025 | PGE Narodowy, Warsaw

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Robert
Augustyniak

Head of Digital
Business Line
at Enxoo

Anna
Chmielewska

Customer Service
Manager
at Rossmann

Andrzej
Pipiak

IT Manager
at Rossmann

Anna Łuczak

Account Executive
at Enxoo

Kamil Rojek

Salesforce Business Architect
at Enxoo

Krystian Drozd

Head of Business Line Communications
at Enxoo

Dominik Lisowski

Head of Digital Experience Product Line
at Enxoo

Jakub Weber

Head of Financial
Services Business Line
at Enxoo

Aneta Lange-Kępczyńska

Head of Marketing
at Enxoo

Meeting Customer Expectations with Speed, Clarity, and Precision

Today’s customers expect speed, accuracy, and consistency—every time they reach out. One unresolved issue or slow response can break loyalty built over years.

To meet these expectations, companies need more than good intentions. They need smart processes, integrated systems, and tools that help service teams act faster and with confidence.

At Agentforce World Tour Warsaw, Enxoo—Salesforce Golden Partner—will share proven strategies for using automation, AI, and data visibility to strengthen customer service and support business growth.

We will also deliver a joint presentation with our client, Rossmann, offering practical insights into enhancing customer service operations.

Meet our experts, who will be on-site to discuss how these solutions can be tailored to your business needs.

#ServiceCloud #AI #Automation #DigitalGrowth #Retail

BOOK YOUR SPOT & MEET US

Where: Warsaw

When: 20 May 2025

Presentation
“Service Cloud in Action: How Rossmann Improved Customer Request Handling“

In this joint presentation, we’ll demonstrate how Rossmann leveraged automation within Service Cloud to enhance customer request handling.

Discover how Rossmann modernized its customer case management processes with Service Cloud.
Learn how to successfully navigate the challenges of implementing a new system.
Explore our proven methods and best practices that helped us achieve success.
Find out how we leveraged artificial intelligence to streamline case management.
See how better data visibility enables us to respond quickly to customer needs.
Join us to learn how you can implement similar solutions in your organization.