Zero-Touch BSS
for Fiber Operators and ISPs
No matter if you’re an established service provider or a new player, customers have the same expectations – instant service delivery and problem-free usage. That’s what constitutes an exceptional customer experience. Disconnected systems and legacy IT infrastructure can be a real showstopper.
Are you struggling with?
Slow time-to-market
in launching new offerings
Disconnected IT systems
causing data-chaos
Delays in service deliveries
and problems resolution
Lack of Operational Visibility
and lack of control
over the process
Poor Customer Experience
Ratings
Connect with your customers
and unify your business with an agile,
Zero-Touch BSS solution
Leveraging best-of-breed technology from Salesforce®,
we’ve crafted a pre-built solution for Fiber Operators and Internet Service Providers enabling them to establish
a solid foundation for business operations.
Measurable Impact
38%
Increase in sales revenue
90%
Reduction in order cycle time
80%
Shorter time-to-market
30%
Faster order activation
Capabilities
Enterprise Product
Catalog
Simplify product management and fulfillment with a unified catalog that flexibly captures product and pricing requirements, and supports versioning and offer specification to avoid duplication.
Industry CPQ
Support MACD processes, multisite quote and order capture, and inflight amendments with catalog-driven, communications-specific CPQ.
Order Management
Deliver perfect orders with catalog-driven order management capabilities that make it easy to decompose and fulfill orders by connecting to downstream systems.
Contract Lifecycle Management
Automate and digitize the entire contract lifecycle to reduce cycle times, keep cash moving, and make it easy for customers.
Digital Process Automation
Create and deliver communications-specific workflows and automation.
Omni Channel Selling
Create omnichannel, guided user experiences with enterprise-grade UI, processes, and integration tools
See some of our work
Ready-to-go accelerators
Self Service Portal
Enable customers and partners to self-serve with a digital experience that allows them to manage their services and assets, consult knowledge bases, and access customer care functions
Enxoo Billing
An easy-to-use and comprehensive billing and invoicing application that is fast to implement, supporting various pricing models for one-time, recurring and/or usage-based charges with built-in discounting concepts.
Predefined Processes
A set of predefined and preconfigured products and process templates based on our industry expertise to speed up project design and implementation
Curious to learn more about
our Zero Touch ISP solution?
Schedule a free chat with one of our Experts
Krzysztof Uchman, Consultant
T +48 22 115 1500
M +48 793 303 141
M +44 208 089 0313
Read some insights from our Blog
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