Business Breakfast "Can Data, AI, and Automation Boost Customer Service KPIs?"
Nexera hits rollout milestone as fiber access network reaches half a million homes
Enxoo customer Nexera today announced that it has passed a major milestone, reaching 500,000 homes with its large-scale fiber-optic access network (NGA). Over the last few years, the Polish operator has been successively expanding its network in mainly rural areas. At the end of 2021, Nexera’s fibre-optic network covered 280,000 households, up from 100,000 in 2020 and 14,000 in 2019.
Building network and IT infrastructure from scratch
In 2017, as a newcomer to the European telecoms market, Nexera had not only to build its network infrastructure from scratch but also business & operational processes. Nexera was looking for an API-based, scalable B/OSS solution that enables an automated quote-to-cash process and allows seamless communication with its customers and partners, which include some of the biggest MNOs and ISPs in Europe.
The path to success
About Nexera
Nexera was established in 2017. The company is the first exclusively wholesale telecommunications operator in Poland building and managing fiber-optic infrastructure in 4 regions of the country. Thanks to Nexera’s infrastructure, customers can take advantage of telecommunication offers provided by up to 7 retail operators, which is unique at an international level. In 2020, Nexera won the international Global Carrier Awards 2020 in the category of Best OSS/BSS Deployment. The jury has recognized the API implementation delivered by Nexera in cooperation with Enxoo. This award is particularly relevant for the telecommunications industry as it acknowledges innovation and technology as drivers for increasing network performance and related services.
Grow your business with Enxoo
Enxoo is a boutique Salesforce Partner specialising in digital transformation for the Communications Industry. Our mission is to transform your telecom business into an efficient, agile and customer-centric organisation, ensuring you stay competitive in the future. We work with you to increase revenue, shorten sales cycles, and achieve cross-departmental alignment to build a foundation for future growth.
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