Customer Service Leaders Breakfast

Can Data, AI, and Automation Boost Customer Service KPIs?

10:00 – 14:00 | 26.11.24
Enxoo | 17th floor, Al. Jerozolimskie 123A, Warsaw

A customer might forgive one mistake – but the second opens the door to your competitors!

Customer service today is more than just quick responses – it’s about anticipating needs and eliminating the errors that could cost you customer loyalty. At our Customer Service Leaders’ Breakfast, you’ll see firsthand how data, artificial intelligence, and automation empower teams to deliver service that stands out at every stage of the relationship.

This isn’t theory – we’re showcasing real Salesforce solutions that help companies earn and keep customer trust for the long term. Through inspiring examples, you’ll learn how technology can elevate service quality and retain customers before they even consider switching.

Why join us?

➡️ Data Driving Relationships: Discover how data analysis can create engaging customer experiences that foster loyalty.

➡️ AI and Automation in Practice: See how artificial intelligence and automation of routine tasks allow teams to focus on solving strategic challenges.

➡️ Case Studies – Proven Implementations: Learn about transformative solutions that have enabled companies to boost customer satisfaction and loyalty.

➡️ Free Consultations with Experts: Gain insights from experienced specialists at Salesforce and Enxoo who will share proven strategies and address your specific questions.

Turn every customer interaction into an experience that builds loyalty and trust.

Join us to learn how.

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Agenda:

Introduction: Key challenges and opportunities in customer service
From Data to Decisions: Transforming insights into actionable customer experiences
AI in Customer Service: Hands-on insights into AI’s impact on personalized service
Automating Customer Service Processes: Enhancing efficiency and response times through real-world automation examples
Benefits of Implementing Salesforce Solutions: Practical strategies for improving customer satisfaction and loyalty
Salesforce Technology in Action:
- Case Studies: Real-world examples of successful Salesforce implementations
- Live Demonstrations: Practical showcases of Salesforce tools and platforms in action
Discussion and Planning: Applying insights to meet your organization’s unique needs

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Our Speakers:

Piotr Lempkowski

Enterprise Retail Lead
Salesforce

Kamil Rojek

Account Executive
Enxoo

Why should you join?

Enxoo specializes in digital transformation projects. Our mission is to help organizations achieve business objectives, from increasing revenue to aligning goals for growth. At Enxoo, we help organizations implement technology and use it to strengthen their operations. We bring extensive experience across multiple Salesforce clouds. We are one of the fastest growing Salesforce partners in Europe.

200+

certified Salesforce experts

150+

projects completed

~15

years of experience

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