Business Breakfast "Can Data, AI, and Automation Boost Customer Service KPIs?"
Marketing Automation Practitioners Meeting
AI in Marketing and Customer Service
12:00 – 16:00 | 06.06.24
Enxoo | 17th floor, Al. Jerozolimskie 123A, Warsaw
Are you struggling with…
Communication Personalization & Customer Engagement Challenges
Struggling to personalize communication and engage customers effectively.
Sales Funnel Automation & Data Analysis Challenges
Facing difficulties in guiding potential customers through the buying process and analyzing marketing data.
Cost Pressures
& Customer Expectations
Pressure to achieve more with fewer resources while meeting customer expectations.
Innovation Pace
& Business Alignment
Challenges in keeping up with AI, automation, and data-driven outcomes while aligning business functions.
Ready for your marketing and customer service transformation?
Join us during this business meeting to gain firsthand insights into leveraging AI and Marketing Automation tools to their full potential:
➡️ Improve Customer Experience: Learn how Marketing Automation and Service Cloud with AI can elevate customer experience by crafting personalized marketing strategies and fostering meaningful connections.
➡️ Get Better Visibility of Your Customer: Explore proven techniques for leveraging Data Cloud to strengthen the relationship between your customers and your brand, ensuring a 360-degree view of customer interactions and needs.
➡️ Enhance Customer Service: Discover how AI-powered solutions can elevate your customer support processes, ensuring exceptional experiences for your customers.
Additionally, you will have the opportunity to:
➡️ Consult your case: Our experts will be on hand to provide personalized advice on how Marketing Automation and AI technologies can benefit your unique business needs.
➡️ Network: Connect with fellow professionals, share insights, and forge valuable business relationships.
Agenda:
- Salesforce: Data & Marketing & AI – a response to changing customer and market behaviors
- Salesforce: Data & Marketing & AI – in practice
- Leveraging Salesforce Service Cloud for Enhanced Customer Service
- Case study of AI solutions in an e-commerce company
- Increasing customer satisfaction – an automotive company success story
- Snacks and individual consultations with MA Experts
Speakers:
Aleksander Kaszewski
Marketing Cloud Expert
Salesforce
Wojciech Gaura
EMEA Solution Engineer
Salesforce
Natalia Rex
MA Senior Consultant
Enxoo
Grzegorz Popardowski
Chief Solution Engineer
at Enxoo
Robert Augustyniak
Head of Customer Success
Enxoo
Why should you join?
Enxoo specializes in digital transformation projects. Our mission is to help organizations achieve business objectives, from increasing revenue to aligning goals for growth. At Enxoo, we help organizations implement technology and use it to strengthen their operations. We bring extensive experience across multiple Salesforce clouds. We are one of the fastest growing Salesforce partners in Europe.
200+
certified Salesforce experts
150+
projects completed
~15
years of experience
06.06.24, 12:00, Warsaw
Register, and we will send you
the details.
Number of participants is limited.