Are outdated systems silently draining your wholesale profits? Many international telcos operate with a hit ratio as low as 5% — and it’s not just about slow quoting or contract chaos. It’s about how fragmented systems, legacy processes, and scattered data eat…
Get a glimpse into Agentforce World Tour Warsaw 2025 – an event bringing together professionals focused on improving customer service through smart process automation and collaboration. Hear from participants, including representatives from Rossmann, as they reflect on their experience and why this…
AI is basically jumping out of our fridge right now. But is it solving real problems in wholesale telco — or just adding to the noise? In Episode 1 of our new series AI for Wholesale Telecom: Charting the Course, industry experts…