Business Breakfast "Can Data, AI, and Automation Boost Customer Service KPIs?"
GenAI & Agentforce in FTTx:
Practical Use Cases to Increase Efficiency
10.12.24 I 12:00 – 13:00 CET
🚀 Transform Your FTTx Business with AI
Discover how GenAI and Agentforce are revolutionizing the broadband industry by addressing real-world challenges with cutting-edge solutions.
As demand for high-speed internet soars, FTTx providers face increasing pressure to deliver not just faster connections, but smarter, more adaptable business solutions. However, achieving these goals is easier said than done.
Providers must navigate challenges
such as:
→ High CapEx costs and extended ROI timelines.
→ Complex project management for fiber rollouts.
→ Customer acquisition bottlenecks caused by disjointed journeys.
→ Limited product flexibility, restricting opportunities to increase ARPU.
🤔 What if advanced AI could transform these pain points into opportunities?
On December 10, join Salesforce and Enxoo to explore actionable strategies for overcoming these hurdles. With practical use cases tailored to real-world scenarios, this webinar will demonstrate how GenAI and Salesforce’s Agentforce can enhance your efficiency, optimize your operations, and create a seamless customer experience.
💡Key Takeaways:
→How to reduce costs and accelerate go-to-market timelines.
→ Examples of smarter customer engagement and streamlined operations.
→ Insights into using AI to increase ARPU and deliver scalable growth.
Agenda:
- Welcome & Introductions: Meet our expert panel.
- Market Summary: Explore the latest trends and challenges in the FTTx sector.
- Agentforce Overview: Discover Salesforce’s third-gen AI tool and its unique capabilities.
- Customer Journey Insights: Identify pain points and solutions along the FTTx customer lifecycle.
- Use Cases:
- Customer Experience: Enhancing support with intelligent AI agents.
- Sales Development: Streamlining fiber infrastructure projects.
- Issue Resolution: Resolving telco challenges with precision.
- Q&A & Wrap-Up: Engage with the panel and explore next steps.
Our Speakers:
Maciej Simm
Moderator, Head of Marketing
Enxoo
Krystian Drozd
Telecommunication Industry Advisor
Enxoo
Alex Marshall
CTIO, FTTx expert
How to deliver a sustainable and successful business
as an FTTx provider?
Learn this and even more from our eGuide: Maximising ROI in FTTx!
Why should you join?
Enxoo specializes in digital transformation projects. Our mission is to help organizations achieve business objectives, from increasing revenue to aligning goals for growth. At Enxoo, we help organizations implement technology and use it to strengthen their operations. We bring extensive experience across multiple Salesforce clouds. We are one of the fastest growing Salesforce partners in Europe.
200+
certified Salesforce experts
150+
projects completed
~15
years of experience
10.12.24, 12:00, CET
Register, and we will send you
the details.