APIs – a foundation for flexibility and agility



In today’s fast-paced world of telecommunications, open API standards are the key to success for many operators. APIs build the foundation for service providers to achieve the flexibility and agility they need to quickly adapt to the changing market environment and growing customer requirements. 

“Open APIs provide huge value to the telecom industry as they prevent companies from constantly ‘reinventing the wheel’. They are therefore a key focus for Enxoo and play a fundamental role in our current and future product development”, Maciej Simm, Head of Product at Enxoo, told TM Forum.

Enxoo has developed a comprehensive, API-centric framework that enables operator-to-operator service automation. The Salesforce®-native, fully integrated BSS/OSS solution supports zero-touch process automation, allowing operators to rapidly quote, provision, and invoice wholesale services across their network footprint. 

Nowadays, in order to become a partner of first choice, services need to be delivered on-demand, in a transparent way, and incidents must be dealt with effectively.

The integration of operator-to-operator processes through API-based automation creates significant benefits for both operators and their partners, including:

  • Reduced manual tasks
  • Automated inter-provider communication
  • On-demand inter-provider services
  • Accelerated service delivery
  • Greater operational efficiency
  • Lower operational expenses
  • Improved customer/partner experience
  • Faster time to revenue
  • Additional revenue from new orders

If you are interested to learn more about the use of APIs in a wholesale telecom environment, download the full version of the “My API story” interview.

Grow your business with Enxoo

Enxoo can help you to enhance the customer experience, increase productivity and operational efficiency by offering effective solutions and support on your business transformation journey. We are a team of experts in Digital Transformation, Automation, and OSS/BSS. We can advise you on how to realize your vision, making sure all systems and processes are in the right place so you can interact with your customers and other carriers in the best possible way.

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