Zero-Touch BSS

No matter if you’re an established service provider or a new player, customers have the same expectations – instant service delivery and problem-free usage. That’s what constitutes an exceptional customer experience. Disconnected systems and legacy IT infrastructure can be a real showstopper.


Slow time-to-market
in launching new offerings


Disconnected IT systems
causing data-chaos


Delays in service deliveries
and problems resolution


Lack of Operational Visibility
and lack of control
over the process


Poor Customer Experience
Ratings

Connect with your customers
and unify your business with an agile,

Zero-Touch BSS solution

Leveraging best-of-breed technology from Salesforce®,
we’ve crafted a pre-built solution for Fiber Operators and Internet Service Providers enabling them to establish
a solid foundation for business operations.

Enterprise Product
Catalog


Simplify product management and fulfillment with a unified catalog that flexibly captures product and pricing requirements, and supports versioning and offer specification to avoid duplication.

Industry CPQ


Support MACD processes, multisite quote and order capture, and inflight amendments with catalog-driven, communications-specific CPQ.

Order Management


Deliver perfect orders with catalog-driven order management capabilities that make it easy to decompose and fulfill orders by connecting to downstream systems.

Contract Lifecycle Management


Automate and digitize the entire contract lifecycle to reduce cycle times, keep cash moving, and make it easy for customers.

Digital Process Automation


Create and deliver communications-specific workflows and automation.

Omni Channel Selling


Create omnichannel, guided user experiences with enterprise-grade UI, processes, and integration tools

Self Service Portal

Enable customers and partners to self-serve with a digital experience that allows them to manage their services and assets, consult knowledge bases, and access customer care functions

Enxoo Billing

An easy-to-use and comprehensive billing and invoicing application that is fast to implement, supporting various pricing models for one-time, recurring and/or usage-based charges with built-in discounting concepts.

Predefined Processes

A set of predefined and preconfigured products and process templates based on our industry expertise to speed up project design and implementation

Curious to learn more about
our Zero Touch ISP solution?
Schedule a free chat with one of our Experts

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Krzysztof Uchman, Consultant

krzysztof.uchman@enxoo.com

T +48 22 115 1500
M +48 793 303 141
M   +44 208 089 0313

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