Business Breakfast "Can Data, AI, and Automation Boost Customer Service KPIs?"
Navigate Your Wholesale Business Seamlessly with Our All-in-One Solution!
Today’s Communications Industry is under continuous pressure from intensified competition, strict regulatory requirements and a new wave of disruptive technologies. Are you prepared for this change?
Are you struggling with?
Non-Standard
Product Offerings
An unconventional way of doing business that extends the process and bespoke solutions.
Pricing
Processes
No automation of pricing & costing processes, everything is carried out manually.
Slow Decision-
Making Process
Long turnaround times and long sales time.
Lack of
Operational Visibility
Lack of control over the
process
Poor Customer Experience Ratings
Difficulty in delivering a satisfactory customer experience.
Connect with your customers
and unify your business with an agile,
Enxoo for Wholesale
Leveraging best-of-breed technology from Salesforce®,
we’ve crafted a pre-built solution for Communications Service Providers enabling them to establish a solid foundation for business operations.
Measurable Impact
38%
Increase in sales revenue
90%
Reduction in order cycle time
80%
Shorter time-to-market
30%
Faster order activation
Capabilities
Enterprise
Product Catalog
Simplify product management and fulfilment with a unified catalog that flexibly captures product and pricing requirements, and supports versioning and offer specification to avoid duplication.
Order
Management
Deliver perfect orders with catalog-driven order management capabilities that make it easy to decompose and fulfill orders by connecting to downstream systems.
Industry
CPQ
Support MACD processes, multisite quote and order capture, and inflight amendments with catalog-driven, communications-specific CPQ.
Contract Lifecycle Management
Automate and digitize the entire contract lifecycle to reduce cycle times, keep cash moving, and make it easy for customers.
Omni Channel
Selling
Create omnichannel, guided user experiences with enterprise-grade UI, processes, and integration tools
Digital Process
Automation
Create and deliver communications-specific workflows and automation.
Key benefits:
Reduce
Operational Complexity
Automate pricing, costing, eliminate inefficiencies
to streamline operations.
Enhance
Visibility Processes
Get real-time visibility with unified data for
better insights and decision-making.
Boost
Customer Satisfaction
Enhance CX by unifying data and automating interactions, reducing delays.
Accelerate
Revenue Recognition
Speed up order-to-cash cycle with automation
for better performance.
Ready-to-go accelerators
Enxoo Billing
An easy-to-use and comprehensive billing and invoicing application that is fast to implement, supporting various pricing models for one-time, recurring and/or usage-based charges with built-in discounting concepts.
Self Service Portal
Enable customers and partners to self-serve with a digital experience that allows them to manage their services and assets, consult knowledge bases, and access customer care functions.
Predefined Processes
A set of predefined and preconfigured products and process templates based on our industry expertise to speed up project design and implementation.
See some of our work
Curious to learn more about our Enxoo for Wholesale?
Schedule a free chat with one of our Experts!
